Our Mattress Comfort Guarantee
At DeRUCCI, we take our customer experience very seriously.
- Once you have selected your mattress, you will have 30 nights, from the day that your mattress is delivered or picked up in-stores, to experience it within the comfort of your own home to ensure it is the perfect fit for you. If, at any time during this period, you are unhappy with the comfort of your mattress, you’ll be able to exchange it for one of our over 100 other mattresses. We offer an exchange of the mattress only, as we are confident that we have the right mattress for you out of over a hundred mattresses selection.
- All mattress products are non-refundable, free exchange and delivery fees apply to all exchanges. A DeRUCCI mattress protector must be purchased together to qualify for the 30-night comfort guarantee.
- We highly recommend you experience the mattress for 2-3 weeks before you make the exchange decision as it usually take time for your body to adapt to a new mattress.
- In addition, you will be responsible for paying any balance due upon exchange if the retail price of the new item(s) selected is greater than the retail price of the returned item(s). The limit of mattress Comfort Guarantee exchanges is one per purchase.
All rights reserved by DeRUCCI Toronto Furniture & Mattress Store, 2022.