{"id":12,"date":"2022-03-19T22:39:48","date_gmt":"2022-03-20T02:39:48","guid":{"rendered":"https:\/\/deruccitoronto.ca\/en\/?page_id=12"},"modified":"2022-10-27T16:20:48","modified_gmt":"2022-10-27T20:20:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/deruccitoronto.ca\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d5f6006 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"5d5f6006\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66b85ba\" data-id=\"66b85ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19abe87 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"19abe87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.6 - 28-02-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<ul>\n<li><u>Custom orders<\/u>: All the details of Made to Order or other customized items such as dimensions, fabric type or color selection needs to be confirmed; and order to be signed by customer. Customized orders cannot be cancelled, changed, or returned at any time after purchase.<\/li>\n<li><u>Floor samples and clearance products<\/u>: All floor samples and clearance models are sold \u201cas-is\u201d without manufacturer\u2019s warranty, no exchange or returns are allowed.<\/li>\n<li><u>Mattresses:<\/u>\u00a0All mattress products are non-refundable and exchangeable only; the price difference will be issued as in-store credit. Any mattress with damage or stain caused by the customer is not eligible for return or exchange.<\/li>\n<li><u>Regular orders (exclusive of mattresses)<\/u>: Customers are free to cancel their orders prior to pick-up or delivery within 48 hours of purchase. After 48 hours, you can reselect your product prior to possession with 10% penalty or request a refund with a 20% restocking fee and responsible for the cost of pick up of returned Goods. Full refund without penalty is excepted provided the merchandise is un-opened, unused, in its original packaging and condition and the original sales receipt is presented with 7 days after the delivery or pick up.<\/li>\n<li><u>All order types:<\/u> Delivery charges are non-refundable under any circumstances. Delivery charges may apply for return and exchange orders except defective merchandise. Any item with damage or stain caused by the customer is not eligible for return or exchange.<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Custom orders: All the details of Made to Order or other customized items such as dimensions, fabric type or color<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - DeRUCCI Toronto<\/title>\n<meta name=\"description\" content=\"DeRucci offers incredible post-sales services. 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